Terms and Conditions

By booking or using the services of Mayapur Krishna Balaram Travels, you agree to the following Terms and Conditions.

1. Booking

• All bookings are subject to vehicle availability.
• Customers must provide accurate pickup and contact details.
• Booking confirmation will be provided after successful verification.

2. Fare

• The quoted fare is based on the information provided during booking.
• Additional charges may apply for extra waiting time, route changes, tolls, parking, state taxes, or additional distance unless otherwise specified.
• All applicable taxes are payable by the customer.

3. Customer Responsibilities

Customers agree to:

• Arrive at the pickup location on time.
• Treat the vehicle respectfully.
• Avoid carrying illegal, hazardous, or prohibited items.
• Follow all applicable laws during the journey.

4. Driver Rights

Our drivers may refuse service if:

• The customer is abusive or threatening.
• The customer is under the influence of alcohol or drugs and poses a safety risk.
• Illegal activities are requested.

5. Delays

While we strive to provide timely service, delays caused by traffic, weather, road conditions, vehicle breakdowns, government restrictions, or other unforeseen circumstances are beyond our control.

6. Liability

Mayapur Krishna Balaram Travels shall not be liable for:

• Missed trains, buses, or flights due to circumstances beyond our control.
• Loss of personal belongings left inside the vehicle.
• Indirect or consequential damages arising from use of our services.

7. Website Usage

Users agree not to misuse the website, attempt unauthorized access, upload malicious software, or interfere with website operations.

8. Changes

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.